REFUND POLICY

A LEGAL DISCLAIMER

Made Well Pharmacy reserves the right to refuse or limit refunds and returns at its sole discretion. By purchasing from our website, the customer acknowledges and agrees to the terms outlined in this Refund & Return Policy. Due to the personal and consumable nature of our products, we cannot guarantee suitability for individual use, skin types, or results. Refunds will only be granted in accordance with the conditions stated above and cannot be issued based on customer dissatisfaction, allergic reactions, or misuse of products. Made Well Pharmacy is not responsible for delays, damages, or losses that occur during return shipping. By completing a purchase, the customer accepts full responsibility for the use of all products and releases Made Well Pharmacy from liability related to product performance, reactions, or outcomes beyond our control.

REFUND POLICY - THE BASICS

At Made Well Pharmacy, customer satisfaction is our priority. Due to the nature of our products—including skincare, horse care, and supplement items—we are unable to accept returns or issue refunds once products have been opened or used. For health and safety reasons, all sales are considered final unless the product arrives damaged, defective, or incorrect. If you receive a damaged or wrong item, please contact us within 7 days of delivery with your order number and photos of the issue so we can review and resolve your claim promptly.

Approved refunds will be issued to the original method of payment once the returned product is received and inspected. Shipping costs are non-refundable, and customers are responsible for return shipping unless the error was made by Made Well Pharmacy. We reserve the right to deny any refund or exchange request that does not meet our policy requirements. By placing an order, you agree to the terms of this Refund & Return Policy.